Subaru Fuel Pump Settlement: A Complete Guide for Owners on Eligibility, Claims, and Compensation
Subaru has reached a significant class-action settlement over defective fuel pumps, offering potential compensation to owners of certain 2013-2020 models. This settlement resolves claims that faulty low-pressure fuel pumps could fail, causing engine stall, loss of power, and safety risks. If you own or leased an affected Subaru vehicle, you may be eligible for reimbursement for past repairs, future pump replacements, or other benefits. This guide provides everything you need to know about the settlement, your rights, and how to act.
Background on the Fuel Pump Defect
The core issue involves low-pressure fuel pumps manufactured by Denso and installed in various Subaru vehicles. These pumps were alleged to have a defective impeller—a component that moves fuel—made from a material that could degrade when exposed to certain fuel compounds. Over time, this degradation could cause the impeller to malfunction. The result is that the fuel pump might not deliver adequate fuel to the engine. Drivers could experience symptoms like engine hesitation, loss of power during acceleration, failure to start, or complete engine stall while driving. A stall at highway speeds poses a serious safety hazard, potentially leading to accidents. Subaru and Denso have acknowledged this defect in related recalls, but the settlement addresses broader consumer claims beyond official recall campaigns.
Models Included in the Settlement
The settlement covers a wide range of Subaru vehicles from model years 2013 through 2020. It is crucial to check your Vehicle Identification Number (VIN) for exact eligibility, as not every vehicle within these model years is affected. The included models are: 2013-2020 Subaru Legacy, 2013-2020 Subaru Outback, 2013-2020 Subaru Forester, 2013-2020 Subaru Impreza, 2013-2020 Subaru WRX, 2013-2020 Subaru XV Crosstrek, 2013-2020 Subaru BRZ, 2013-2020 Subaru Ascent, 2013-2020 Subaru Crosstrek Hybrid, and 2013-2020 Subaru Impreza Sport. Some 2019-2020 models with specific engine types are also included. Owners should use the official settlement website's VIN lookup tool to confirm coverage. This broad range reflects the extensive use of the suspect Denso pumps across Subaru's lineup during this period.
Detailed Terms of the Settlement Agreement
The settlement provides several forms of relief to class members. First, it offers reimbursement for out-of-pocket expenses related to replacing the low-pressure fuel pump. If you paid for such a repair before the settlement's effective date, you can submit a claim for repayment. Eligible repairs include those done at Subaru dealerships, independent mechanics, or by the owners themselves, provided proof is supplied. Second, the settlement establishes an extended warranty program for the fuel pump. Covered vehicles will receive an extended warranty for the pump, up to 10 years from the vehicle's original in-service date or 150,000 miles, whichever comes first. If the pump fails within this period, Subaru will replace it at no cost. Third, Subaru will cover related towing and rental car expenses incurred due to a fuel pump failure during the warranty period, subject to specific limits and documentation. Additionally, Subaru has agreed to continue customer support programs and improve dealer communication regarding the issue. All class members are included automatically for the extended warranty, but to receive cash reimbursement, a claim must be filed.
How to File a Claim for Reimbursement
Filing a claim is a straightforward process, but attention to detail is essential. You must submit a claim form by the deadline, which is typically several months after the settlement receives final court approval. The primary method is online via the official settlement website. You will need to provide personal information, vehicle details (especially VIN), and documentation of the repair. Acceptable proof includes itemized repair invoices, receipts, or credit card statements showing the date, amount paid, and description of work done (specifically fuel pump replacement). If you performed the repair yourself, receipts for parts and a sworn statement may suffice. The claim form will ask for details like the repair date, mileage at repair, and total cost. Keep copies of all documents. After submission, you will receive a confirmation. Claims are reviewed by a settlement administrator, and payment is issued if approved. Allow several weeks for processing after the claim deadline passes. If you lack documentation, contact the administrator for guidance, as alternative proof might be accepted.
Critical Deadlines and Important Dates
Missing deadlines can forfeit your rights. The settlement has key dates that owners must remember. The final fairness hearing was held where the court granted final approval. The claim filing deadline is the most critical for those seeking reimbursement. Typically, this deadline is set months after the final approval date. Owners should check the settlement website for the exact date, as it may vary. For the extended warranty benefits, no claim is needed; coverage is automatic for eligible vehicles. However, if you wish to exclude yourself from the settlement (to pursue individual legal action), there was an earlier opt-out deadline that has likely passed. Similarly, the deadline to object to the settlement terms has also passed. Therefore, for most owners, the focus is on the claim filing deadline for reimbursement. Mark this date on your calendar and submit your claim well in advance.
Safety Risks and Recall History
The fuel pump defect is not merely an inconvenience; it is a genuine safety concern. Engine stall can occur without warning, disabling power steering and brakes, making the vehicle difficult to control. This risk is heightened on highways or in traffic. The National Highway Traffic Safety Administration (NHTSA) has been involved, and Subaru issued recalls for certain models. Recall campaigns like NHTSA Recall 20V-700 and others aimed to replace faulty pumps. However, the settlement covers vehicles that may have been excluded from recalls or experienced failures before recalls were announced. If you experienced a stall incident, report it to NHTSA to aid safety monitoring. Subaru's settlement includes commitments to enhance safety communications, ensuring owners are better informed about defects and repairs.
The Legal Process Behind the Class Action
This settlement results from a class-action lawsuit filed on behalf of Subaru owners. The plaintiffs alleged that Subaru knew or should have known about the fuel pump defect but failed to disclose it, violating consumer protection laws and warranty obligations. Subaru denies any wrongdoing but agreed to settle to avoid prolonged litigation. The court preliminarily approved the settlement, notified potential class members, and held a fairness hearing before granting final approval. This process ensures the settlement is reasonable and adequate. The settlement class includes all current and former owners and lessees of covered vehicles in the United States and its territories. The court appointed class representatives and attorneys, whose fees are paid separately by Subaru, not from the settlement benefits. This legal framework provides a streamlined way for consumers to seek redress without individual lawsuits.
Step-by-Step Guide to Checking Eligibility and Preparing Documents
To determine if you can benefit, follow these steps. First, locate your VIN on the driver's side dashboard or door jamb. Second, visit the official settlement website (typically a URL like SubaruFuelPumpSettlement.com) and use the VIN lookup tool. Third, if eligible, decide whether to file a claim for reimbursement. Gather all repair documents: invoices showing the fuel pump replacement, parts costs, labor costs, and payment proof. Organize digital scans or clear photos. Fourth, complete the claim form online accurately. Double-check VIN and personal details. Submit before the deadline. If you haven't had a repair yet, note that the extended warranty covers future failures. Keep records of any symptoms, as prompt action is needed if the pump fails. For questions, contact the settlement administrator via the website or phone number provided.
Common Questions and Answers
Many owners have similar queries. What if I sold my Subaru? You may still be eligible if you owned it during the covered period and paid for a qualifying repair. What if the repair was done under warranty? No reimbursement is needed, as you didn't pay out-of-pocket. Does this affect my vehicle's value? The settlement may provide some compensation for diminished value, but specifics depend on the terms. What if I have a pending repair? The extended warranty may cover it; contact a Subaru dealer. How much reimbursement can I get? It covers reasonable repair costs, often up to the full amount paid, subject to review. Is there a cash payment if I never had a repair? Generally, no; the primary benefit is the extended warranty. Where can I get repairs done? For warranty claims, use an authorized Subaru dealer. For reimbursements, repairs from any qualified provider are acceptable with proof.
Understanding the Extended Warranty Coverage
The extended warranty is a key benefit. It applies specifically to the low-pressure fuel pump. Coverage lasts for 10 years from the vehicle's original purchase date or 150,000 miles on the odometer, whichever occurs first. If the pump fails within this period due to the defect, Subaru will replace it free of charge at an authorized dealer. This includes parts and labor. To use this warranty, simply visit a Subaru dealer if you experience symptoms. The dealer will diagnose the issue; if it's the fuel pump, they will perform the replacement. You may also be eligible for towing to the dealer and a rental car during repairs, as outlined in the settlement. Keep your vehicle maintenance records, as improper maintenance could void coverage. This warranty is transferable to subsequent owners, which can enhance resale value.
Impact on Subaru Owners and the Automotive Industry
For owners, this settlement provides financial relief and peace of mind. It acknowledges the defect and offers tangible solutions. The reimbursement program helps recoup unexpected repair costs, while the extended warranty protects against future failures. On a broader scale, such settlements highlight the importance of corporate accountability in vehicle safety. They often lead to improved manufacturing standards and faster defect disclosures. The Subaru case is part of a larger trend involving Denso fuel pumps across multiple automakers, prompting industry-wide scrutiny. For consumers, it underscores the need to stay informed about recalls and settlements, as proactive action can secure rights and benefits.
How to Stay Updated on Settlement Developments
Settlement details can evolve, so staying informed is crucial. Bookmark the official settlement website, which is the primary source for updates, claim forms, and deadlines. Sign up for email alerts if available. Follow reputable consumer news outlets or automotive forums for discussions. You can also check the NHTSA website for recall information. Avoid third-party sites that may charge fees for claim assistance; the settlement process is free to join. If you move, update your address with the settlement administrator to ensure you receive notices. Being proactive helps you avoid missing out on benefits.
Conclusion and Final Recommendations
The Subaru fuel pump settlement is a substantial opportunity for affected owners to obtain compensation and future protection. To summarize, check your VIN immediately on the settlement site to confirm eligibility. If you paid for a fuel pump repair, gather documents and file a claim before the deadline. Even without a past repair, your vehicle likely has extended warranty coverage; be aware of the symptoms and act quickly if they arise. This settlement resolves a serious safety issue, and participating ensures your rights are upheld. Share this information with other Subaru owners who might be unaware. By taking these steps, you can address the fuel pump defect effectively and safeguard your driving experience.